Inguqulo 1.0.0. Iqala ukusebenza ngomhla zingu-18 Meyi 2026. Umkhakha: le Nqubomgomo Yokusebenzisa Ngokwamukelekile (AUP) isebenza kuwo wonke uMqashi, uMsebenzi, umlawuli, isivakashi, kanye nokuhlanganisa okusebenzisa i-Sizoro kuwebhu nakumakhalekhukhwini. Yifunde kanye neMigomo Yesevisi, iMigomo yoMsebenzi, iNqubomgomo Yokukhansela Nokubuyiselwa Imali, iNqubomgomo Yezingxabano, iNqubomgomo Yezinkokhelo, iNqubomgomo Yokukhokhelwa, iNqubomgomo Yokwesekwa, neNqubomgomo Yobumfihlo. Ukwephula le AUP kungaholela ekususweni kokuqukethwe, ekukhanseleni kwebhukhingi, ekugcineni ukukhokhelwa kulindelwe ukubuyekezwa kwengxabano, ekumisweni kwe-akhawunti, ekuqedweni kwe-akhawunti, nasekudluliseleni eziphathimandleni. 1. Inhlonipho, isithunzi, nokulwa nobandlululo Kufanele uphathe wonke omunye umsebenzisi, ilungu lomndeni, nelungu lezisebenzi zikaSizoro ngesithunzi. Awuvunyelwe ukuhlukumeza, ukusongela, ukulandela, ukuthuka, ukuhlukumeza ngokocansi, ukuxhaphaza, noma ukwesabisa noma ngubani osebenzisa i-Sizoro. Ubandlululo, ukukhishwa, noma ukuphathwa okwehlukile ngomthetho obhalwe esigabeni 9 sika-Mthetho-sisekelo kanye no-Mthetho Wokukhuthazwa Kwezilinganiso Nokuvimba Ubandlululo Olungalungile we-4 wezi-2000 — ubuhlanga, ubulili, ukukhulelwa, isimo somshado, umsuka wendabuko noma wezenhlalo, umbala, ukuthandwa ngocansi, iminyaka, ukukhubazeka, inkolo, unembeza, inkolelo, isiko, ulimi, ukuzalwa, isimo se-HIV, ubuzwe, noma noma yisiphi isizathu esifanayo — akuvunyelwe. AbaSebenzi bangenqaba ibhukhingi nganoma yisiphi isizathu esivunyelwe ngumthetho (umfanekiso, umkhakha, ukuphepha, ukutholakala okuxabanayo), kodwa abavumelekile ukwenqaba ngesizathu esingavunyelwe. 2. Amaphrofayela aqotho, izinkomba, nezibuyekezo Kufanele usebenzise igama lakho langempela ngokomthetho, imininingwane yokuxhumana enembile, izincazelo zezinsizakalo ezinembile, namanani anembile. Awuvunyelwe (a) ukufana komunye umuntu; (b) ukudala noma ukusebenza ngama-akhawunti aphindiwe noma we-shell; (c) ukuthenga, ukuthengisa, ukudlulisela, ukwabelana, noma ukuqasha ama-akhawunti; (d) ukuthumela izibuyekezo zamanga noma ezicelwe, ukulawula izilinganiso, noma ukuphindisela kuzibuyekezo zangempela; (e) ukufihla izinto ezibalulekile ngebhukhingi, njengokuba khona komuntu wesithathu, izilwane endaweni, noma izimo eziyingozi; noma (f) ukuthumela amadokhumenti obunikazi amanga noma izinto ze-KYC ezilungiselelwe. Ukuqinisekiswa kobunikazi kwenziwa ngomlingani wethu wokuqinisekiswa kobunikazi; imiphumela ingaphinda iqinisekiswe noma nini. 3. Akukho ukudlula ipulatifomu Kunoma yibuphi ubudlelwano obethulwa nge-Sizoro awuvunyelwe ukuhlela, ukulungisa, ukwamukela, noma ukusiza ekubhukheni, izinkokhelo, amathiphu, ukubuyiselwa imali, noma ukukhokhelwa ngaphandle kwe-Sizoro lapho inhloso noma umphumela kungukugwema ikhomishini ye-Sizoro, ukuvikelwa kwezingxabano, ukuqinisekiswa kobunikazi, ukugcina inkokhelo, izilinganiso, noma izici zokuphepha. Lokhu kuhlanganisa ukucela imali ngosuku, ukushintshisana imininingwane yangasese ukuze ihlale ngaphandle kwepulatifomu, ukufaka isaphulelo ngokuncike enkokhelweni eqondile, nokufaka isevisi efanayo ohlelweni olungenanhlanganyelo. Ubudlelwano obuvele bukhona obungaqalanga nge-Sizoro abukhawulelwa. 4. Ukuxhumana ngeqiniso futhi akukho ukukhwabanisa Awuvunyelwe ukusebenzisa i-Sizoro ukwenza, ukuzama ukwenza, noma ukusiza ukukhwabanisa, ukubhuntshisa imali, ukubalekela intela, ukukhwabanisa amakhadi enkokhelo, izinhlelo zokubuyiselwa imali zamanga, izinhlelo zezingxabano zamanga, noma noma yikuphi ukuziphatha okuvinjelwe nguMthetho weNkampani Yokuhlangana Yenkampani Yezimali 38 we-2001 (FICA), uMthetho Wokuvimbela Ubugebengu Buhlanganisiwe 121 we-1998, noma omunye umthetho osebenzayo. Izicelo zokubuyiselwa imali nezingxabano kufanele zibe nobufakazi obuqinile nobungobuqotho. Ama-chargeback enziwe ngokungeqotho — okusho ngemva kokunikezwa kwesevisi njengoba kuvunyelwene — kuwukwephula le AUP futhi kungaholela ekuvalweni unaphakade kwe-akhawunti nokubuyiselwa kwezimali. 5. Imisebenzi engesemthethweni kuphela Ungasebenzisa i-Sizoro kuphela emisebenzi esemthethweni nasekuziphatheni okusemthethweni. Awuvunyelwe ukusebenzisa i-Sizoro ukunikeza, ukucela, ukukhangisa, noma ukusiza (a) izinsiza zocansi noma noma yikuphi ukuziphatha okuvinjelwe ngu-Mthetho Wamacala Wocansi nemithetho ehlobene; (b) izinsiza ezisukela kubantu abancane okudinga ngokomthetho ukugadwa kwabazali ngaphandle kokugadwa lapho; (c) ukuphatha izidakamizwa ezingekho emthethweni, izikhali, izimpahla ezebiwe, noma izinto ezimbumbulu; (d) izinsiza ezephula imibandela yoMnyango wezeMisebenzi yabantu abancane abangakaphelelwa noma umsebenzi ongavumelekile; noma (e) noma yikuphi ukuziphatha okuphula umthetho waseNingizimu Afrika, kuhlanganise no-Mthetho Wamafilimu Nokushicilelwa wokuqukethwe okungekho emthethweni. 6. Ukuphepha endaweni Abaqashi kufanele banikeze indawo enokuphepha okufanele yesevisi ebhukiwe: ugesi namanzi asebenzayo komkhakha obhukiwe, akukho izilwane eziyingozi ezingaboshiwe, akukho izingozi ezifihliwe, nemiyalo esemthethweni kuMsebenzi. AbaSebenzi kufanele benze umkhakha obhukiwe ngokunakekela okufanele ngaphansi kwesigaba 54(1) so-Mthetho Wokuvikela Abathengi 68 wezi-2008, kumele bangaphuziswa endaweni, kabavumelekile ukuletha abantu besithathu abangagunyaziwe ebhukhingini, futhi abavumelekile ukurekhoda noma ilungu lomndeni ngaphandle kwesisekelo somthetho. Izinhlangothi zombili zingamisa noma ziqede ibhukhingi eliba luyingozi ngempela; bika udaba lokuphepha ku-Sizoro Support ukuze sikwazi ukulurekhoda futhi sisebenzise iNqubomgomo Yezingxabano. 7. Ubumfihlo babanye Awuvunyelwe ukuqoqa, ukugcina, ukwabelana, ukufaka, noma ukushicilela imininingwane yomuntu siqu yomunye umsebenzisi ngaphandle kwalokho i-Sizoro ngokwayo ekubelana nawe ukuqedela ibhukhingi. Awuvunyelwe ukuthatha noma ukwabelana izithombe noma amavidiyo omunye umsebenzisi noma amalungu omndeni ngaphandle kwesisekelo somthetho ngaphansi kwe-POPIA. Awuvunyelwe ukusebenzisa ulwazi olufunde nge-Sizoro lokukhangisa, ukuveza ulwazi lwangasese, noma ukuhlukumeza. 8. Akukho ukusebenzisa kabi ubuchwepheshe Awuvunyelwe ukuskena, ukugunda, ukuvuna, ukulanda kakhulu, ukwenza okuzenzakalelayo, ukushintsha ubuchwepheshe, ukubola, ukuhlola, ukuhlola ngamafuzz, ukukhansela isevisi, ukulayisha ngokweqile, noma ukuphazamisa amasistimu e-Sizoro ngaphandle kwezixhumi ezivunyelwe ezibhalwe. Awuvunyelwe ukulayisha i-malware, i-ransomware, izinto ze-phishing, noma noma yiluphi ikhodi ehloselwe ukugxambukela kubasebenzisi noma kumasistimu. Awuvunyelwe ukweqa ukuqinisekiswa, ukufinyelela idatha yomunye umsebenzisi, noma ukuzama ukufinyelela kumsebenzi womlawuli ongasezekanga kuwena. Ucwaningo lokuphepha kumele lulandele indlela yokudalula okufanelekile (support@sizoro.com). 9. Umyalezo wezohwebo nokuthumelelwa Awuvunyelwe ukusebenzisa imiyalezo, izilinganiso, amaphrofayela, noma amanothi okubhukha kwe-Sizoro ukuthumela imiyalezo yezohwebo engaceliwe, izinhloso zokumaketha zezigaba eziningi, ukukhangisa kwezombusazwe, ukuqashwa kwezenkolo, noma noma yikuphi okuqukethwe okungahlobene nebhukhingi. Awuvunyelwe ukusebenzisa imininingwane yokuxhumana ye-Sizoro ngaphandle komongo webhukhingi ngaphandle uma omunye umuntu ekumemile ngokucacile. 10. Imikhakha yokuqukethwe Okuqukethwe okufakwe ku-Sizoro — kuhlanganise izithombe, izincazelo zephrofayela, amanothi okubhukha, izilinganiso, ukuthunyelwa kwezingxabano, nemiyalezo yokwesekwa — kufanele (a) kube yiqiniso; (b) kungabi nezinkulumo zenzondo njengoba kuchazwe ku-Mthetho Wokukhuthazwa Kwezilinganiso Nokuvimba Ubandlululo Olungalungile naseMthethweni Wamafilimu Nokushicilelwa; (c) kungabi nokuqukethwe okwucansi okungekho emthethweni noma okuqukethwe okulimaza abantu abancane; (d) kungabi nezinto eziphula ilungelo lokwakha lomunye umuntu; futhi (e) kufanelekile kubabukeli abavamile. 11. Ukubika ukwephula Uma ubona ukuziphatha okwephula le AUP, kubikele ngesenzo sokubika noma sengxabano ohlelweni, noma uthumele i-imeyili ku-support@sizoro.com ne-ID yebhukhingi, umsebenzisi othintekayo, nobufakazi onabo. Asizukuphindisela kumibiko enobuqotho. Imibiko yamanga noma engenamsebenzi eyenzelwe ukulimaza omunye umsebenzisi nayo iyakwephula le AUP. 12. Ukuphoqelela kanye nempendulo elingana I-Sizoro ilandela indlela yempendulo elingana. Kunokungabi-sezingeni elibalulekile lokuphepha kwesokuqala, ngokuvamile sikhipha isexwayiso futhi sicele umsebenzisi ukulungisa ukuziphatha. Ekwephuleni okuphindiwe noma okubalulekile singathatha (nganoma yimuphi umyalo odingekayo ukuvikela abasebenzisi): ukususa okuqukethwe; ukukhansela elinye noma amaningi amabhukhingi ngaphansi kweNqubomgomo Yokukhansela Nokubuyiselwa Imali; ukukhawulela izici ezithile; ukubeka isibambo ekukhokhweni kulindelwe ukubuyekezwa kwengxabano; ukumisa i-akhawunti; noma ukuqedela i-akhawunti. Kokuphepha okubalulekile, ukukhwabanisa, noma ukuziphatha okungekho emthethweni singamisa ngokushesha ngaphandle kwesexwayiso esikhungayo futhi singagcina futhi sidalulele ubufakazi e-South African Police Service noma kwesinye isigungu esinekhono. 13. Izikhalazo Uma isinqumo sokuphoqelela sikuthinta, ungaphendula kuluhlu lokwesekwa ngobufakazi obusha ucele ukubuyekezwa ngaphansi kweNqubomgomo Yezingxabano. Sihlose ukwamukela isikhalo phakathi kwezinsuku ezinhlanu (5) zebhizinisi laseNingizimu Afrika. Singachitha izikhalazo eziphinda amaqiniso afanayo ngaphandle kobufakazi obusha. 14. Izinguquko kule AUP Singabuyekeza le AUP. Izinguquko ezibalulekile zaziswe ngohlelo noma nge-imeyili izinsuku okungenani ezingu-14 ngaphambi kokuba ziqale ukusebenza. Ukuqhubeka nokusebenzisa i-Sizoro ngemva kosuku lokuqala kungukwamukela i-AUP ebuyekeziwe. 15. Ukuthintana Ukwesekwa nemibiko: support@sizoro.com. Ubumfihlo: support@sizoro.com. Ukudalula kokuphepha: support@sizoro.com.
