Inguqulo 1.0.0. Iqala ukusebenza ngomhla zingu-18 Meyi 2026. Umkhakha: le Migomo yoMsebenzi ibeka amalungelo, izibopho, nemikhawulo esebenzayo lapho uMsebenzi esebenzisa i-Sizoro ukunikeza izinsizakalo zasekhaya zangempela eNingizimu Afrika. Imisebenzisana neMigomo Yesevisi, iNqubomgomo Yokusebenzisa Ngokwamukelekile, iNqubomgomo Yokukhansela Nokubuyiselwa Imali, iNqubomgomo Yezingxabano, iNqubomgomo Yezinkokhelo, iNqubomgomo Yokukhokhelwa, iNqubomgomo Yokwesekwa, neNqubomgomo Yobumfihlo. Yifunde yonke ndawonye. 1. Isimo somnikezeli wesevisi ozimele AbaSebenzi basebenzisa i-Sizoro njengabanikezeli bezinsizakalo abazimele. UMsebenzi akasiyena umqashwa, isithunywa, ozakwabo, owozakwabo wokuhlangana, noma ummeleli we-Sizoro. I-Sizoro ayilawuli ukuthi uMsebenzi enza kanjani ukubhukha okwamukelekile, ayibeki amahora omsebenzi agcizelelwe, ayinikezi amathuluzi noma izembatho, ayikuhlanganisi uMsebenzi ebhizinisini, futhi ayikhokheli iholo eligciniwe. UMsebenzi usebhizinisini lakhe siqu. UMqashi obhukhayo nguye othola isevisi yebhukhingi ngalinye, hhayi i-Sizoro. Njengoba uMsebenzi engesiye umqashwa, i-Sizoro ayidonsi futhi ayikhokhi i-PAYE, UIF, SDL, COIDA, noma iminikelo yempesheni egameni likaMsebenzi. UMgomo Wezenzo Ezinhle: Ngubani Umqashwa (okhishwe ngaphansi koMthetho Wezindlela Zezisebenzi) uyasebenza; uma uMsebenzi ekholelwa ukuthi indlela i-Sizoro esebenza ngayo idonsa ubudlelwano babo ekuqashweni esimweni sabo esikhethekile, uMsebenzi kufanele aphakamise lokho ku-Sizoro Support ngaphambi kokuqhubeka. 2. Ukufaneleka nokuqinisekiswa Ukuze ubhalisele njengoMsebenzi (a) kufanele ube neminyaka eyi-18 ubuncane; (b) ube nelungelo elisemthethweni lokusebenza eNingizimu Afrika; (c) uphethe i-ID yaseNingizimu Afrika esemthethweni (i-KYC yabangenayo i-ID yaseNingizimu Afrika ayikasekelwa, futhi izicelo ezingenayo i-ID yaseNingizimu Afrika zibekwa ohlwini lokulinda); (d) unikeze ulwazi olunembile lobunikazi, lokuxhumana, nolwasebhange; futhi (e) udlule ukuqinisekiswa kobunikazi ngomlingani wethu wokuqinisekiswa kobunikazi. I-Sizoro ingachitha, imise, noma iqedele ukuqinisekiswa noma nini uma ulwazi lungeqinisekiswa. 3. Iphrofayela, inani, nokutholakala UMsebenzi ubeka inani lakhe lehora, inani lempelasonto, inani losuku lwemikhosi yomphakathi (lapho linikezwa), indawo yesevisi, izinsizakalo ezinikezwayo, ubude obuncane bebhukhingi, isikhathi sokuvula, nokutholakala kwesonto. I-Sizoro ayibeki inani lehora eliphansi. UMsebenzi kufanele agcine lolu lwazi lunembile futhi lukhona namuhla. Amaphrofayela adukisayo, ulwazi lolwazi olufakwe ngamanga, izibuyekezo zamanga, namabango edukisayo endawo yesevisi kungaholela ekususweni kwephrofayela, ukumiswa, noma ukuqedwa. 4. Ukwamukela nokwenza ibhukhingi Lapho uMsebenzi amukela ibhukhingi kufanele (a) afike ngesikhathi ekhelini elivunyelwene; (b) enze umkhakha ovunyelwene ngekhono nokunakekela okufanele, njengoba kudingwa isigaba 54(1) soMthetho Wokuvikela Abathengi 68 wezi-2008; (c) aphathe uMqashi, amalungu omndeni, nempahla ngenhlonipho; (d) axhumane ngezibuyekezo zesikhathi ngeziteshi zangaphakathi kohlelo; futhi (e) asebenzise izenzo zangaphakathi kohlelo ukuqala, ukuqeda, ukucela ukuvunyelwa kwesikhathi noma imisebenzi eyengeziwe, nokuvala ibhukhingi. Isikhathi esengeziwe noma imisebenzi engeziwe kuyakhokhelwa kuphela lapho uMqashi ekuvumile ngaphakathi kohlelo. 5. Inkokhelo, ikhomishini, namathiphu Inani lomsebenzi lebhukhingi ngalinye ilinganiso lehora elisebenzayo loMsebenzi liphindwa ngesikhathi sebhukhingi. I-Sizoro idonsa ikhomishini yoMsebenzi engu-5% yenani lomsebenzi, njalo ikhushulelwe kurandi ophelele oseduze. UMsebenzi ugcina inani lomsebenzi ngaphandle kwekhomishini, kanye no-100% wanoma yiluphi ithiphu uMqashi akhetha ukulengeza. Amathiphu awahlangani nekhomishini futhi awakhushulelwa. Ukuhlukaniswa kwenani okuboniswa kuMsebenzi ngaphambi kokwamukela kuyisisekelo sezivumelwano zalelo bhukhingi futhi kubalwa kusetshenziswa umsizi wamanani wabelana ku-`@sizoro/shared-utils`. 6. Ukukhokhelwa Amaholo oMsebenzi ayikheli ekweletwayo nge-Sizoro kuMsebenzi lapho ukuhlolwa kwebhukhingi, izingxabano, ukubuyiselwa imali, nokuqinisekiswa sekuhlanjululiwe. Amaholo oMsebenzi akawona umkhiqizo we-stored value futhi angedluliswe phakathi kwabasebenzisi. Ukukhokhelwa kuhamba kuyele kuLwesihlanu nge-Paystack Transfers; isikhathi sokucela sivalwa ngoLwesithathu 23:59 SAST. Amaholo angacelelwanga ahamba aya esontweni elilandelayo elifanelekayo. Isheduli iphelele, ukubamba, nokuxhumana nezingxabano zibekwe eNqubomgomweni Yokukhokhelwa. 7. Ukukhansela, ukungafiki, namasexwayiso INqubomgomo Yokukhansela Nokubuyiselwa Imali ingumthombo ohlukile womthetho wezinga lokukhansela namasexwayiso oMsebenzi. Ngamafuphi, ukukhansela koMsebenzi phakathi kwamahora ayi-12 nayi-24 ngaphambi kokuqala kwebhukhingi kuthola isexwayiso esincane, futhi ukukhansela koMsebenzi ngaphansi kwamahora ayi-12 ngaphambi kokuqala, noma ukungafiki, kuthola isexwayiso esikhulu. Amasexwayiso amakhulu amathathu phakathi kwanoma yiziphi izinsuku ezingama-90 ezigijimayo kuvula ukumiswa kwama-akhawunti oMsebenzi izinsuku ezingama-90. 8. Izibopho zentela nezokulawula UMsebenzi unesibopho saye siqu sa-(a) ukubhalisa kwa-SARS lapho kudingeka; (b) ukufaka izintela zomuntu siqu, kuhlanganise nokubika amaholo atholwe nge-Sizoro; (c) ukubhaliswa kwe-VAT nokukhokhwa kwe-VAT uma i-turnover ingaphezu komkhawulo we-SARS; (d) noma yiziphi izimvume, izimvume, noma ukubhaliswa okudingekayo emisebenzini enikezelwe; futhi (e) umshwalense womsebenzi womuntu. I-Sizoro inikeza izitatimende zamaholo kunkokhelo ngayinye ukusiza ngalezi zibopho kodwa ayisiyena umphathi-ezimali noma umeluleki wezentela woMsebenzi. 9. Ukubhukha ngaphandle kwepulatifomu akuvunyelwe UMsebenzi akavumelekile ukuhlela, ukwamukela, ukukhuthaza, noma ukusiza ukubhukha, izinkokhelo, amathiphu, ukubuyiselwa imali, noma ukukhokhelwa ngaphandle kwe-Sizoro kunoma yimuphi umuntu owaziswe nge-Sizoro, lapho inhloso noma umphumela kungukugwema ikhomishini ye-Sizoro, ukuvikelwa kwezingxabano, ukuqinisekiswa kobunikazi, ukugcina inkokhelo, noma izici zokuphepha zepulatifomu. Ukuhlela ngaphandle kwepulatifomu kuwukwephula okuyisisekelo kwale Migomo yoMsebenzi futhi kungaholela ekumisweni ngokushesha noma ekuqedweni. Lo mhlathi awunqumuli ubudlelwano obabukhona ngaphambili obungavelanga nge-Sizoro. 10. Ukuziphatha nokulwa nobandlululo AbaSebenzi kufanele baphathe wonke uMqashi, lungu lomndeni, noma ilungu likasizoro ngesithunzi. Ubandlululo ngomthetho weMthetho-sisekelo kanye noMthetho Wokukhuthazwa Kwezilinganiso Nokuvimba Ubandlululo Olungalungile we-4 wezi-2000 — ubuhlanga, ubulili, ucansi, ukukhulelwa, isimo somshado, umsuka wendabuko noma wezenhlalo, umbala, ukuthandwa ngocansi, iminyaka, ukukhubazeka, inkolo, unembeza, inkolelo, isiko, ulimi, ukuzalwa, isimo se-HIV, noma noma yisiphi isizathu esifanayo — akuvunyelwe. Ukuhlukumeza, ukusongela, ukweba, ubudakwa emsebenzini, ukuqopha uMqashi noma ilungu lomndeni ngaphandle kwesisekelo somthetho, nokungathembeki ekubhukheni nakho akuvunyelwe futhi kungaholela ekumisweni ngokushesha. 11. Impilo, ukuphepha, nokulimala komuntu AbaSebenzi kufanele bahlole indawo yomsebenzi ngayinye ngokuphepha ngaphambi kokuqala futhi bangenqaba noma bamise ibhukhingi elinengozi yangempela empilweni nasekuphepheni koMsebenzi. Ngenxa yokuthi uMsebenzi ungumnikezi ozimele, akahlanganiswa ne-COIDA nge-Sizoro; uMsebenzi uyakhuthazwa ukuthi agcine umshwalense womuntu wokulimala, ukugula, nokuziphathela komuntu wesithathu okuvela emisebenzini yakhe. 12. Ukumiswa nokuqedwa I-Sizoro ingamisa noma iqedele i-akhawunti yoMsebenzi nge-(a) ukwephula le Migomo yoMsebenzi, iNqubomgomo Yokusebenzisa Ngokwamukelekile, noma noma iyiphi enye inqubomgomo ye-Sizoro; (b) ukusola okufanele kokukhwabanisa, ukweba, noma ukulimaza abaQashi noma izisebenzi; (c) amasexwayiso aphindaphindiwe, izilinganiso eziphansi, noma izikhalo zekhwalithi; (d) ukuhluleka noma ukuhoxiswa kokuqinisekiswa kobunikazi; (e) imiyalo esemthethweni evela kumlawuli, enkantolo, noma kwesigungu sokuphoqelela umthetho; noma (f) ukungasebenzi kwesevisi ye-Sizoro. Lapho udaba lungalungiswa futhi lungelona olubucayi ekuphepheni, i-Sizoro ngokuvamile izonika uMsebenzi isexwayiso esibhaliwe nethuba lokulungisa udaba ngaphambi kokuqedwa. Amaholo asevele anqwabelene emabhukhingini aqediwe asahlala efanele ukukhokhelwa ngaphansi komhlathi 6, iNqubomgomo Yokukhokhelwa, nanoma yikuphi ukubuyiselwa okusemthethweni kokulahlekelwa okufakazelwe. 13. Ilungelo lobuciko nesivumelwano sokuthengisa UMsebenzi ugcina wonke amalungelo ezithombe, izincazelo, nokunye okuqukethwe okufakwa nguye. UMsebenzi unika i-Sizoro ilayisense engenakhethelo, engakhokhelwa imali, engadluliswa, yokubamba, ukubonisa, ukuhlela ukulungiswa kwesimo nokuhumusha, nokusebenzisa lokho okuqukethwe ngenhloso yokusebenzisa nokukhangisa isevisi ye-Sizoro. UMsebenzi uqinisekisa ukuthi okuqukethwe okufakiwe akuphuli amalungelo wesithathu. 14. Umkhawulo wokujabula Kuze kufike emkhawulweni ovunyelwe ngumthetho, ukubophezeleka okuhlangene kwe-Sizoro kuMsebenzi okuvela noma okuhlobene nale Migomo yoMsebenzi inomkhawulo wesamba sekhomishini i-Sizoro ezuze kumabhukhingi oMsebenzi ezinyangeni ezintathu ngokushesha ngaphambi kwesehlakalo esiholele esicelweni. Akukho kulo mhlathi okunqamulayo ukubophezeleka okungenakukhawulwa ngokomthetho ngaphansi koMthetho Wokuvikela Abathengi, i-POPIA, noma nanoma iyiphi enye indlela ephoqayo yomthetho waseNingizimu Afrika. 15. Izinguquko kule Migomo yoMsebenzi I-Sizoro ingabuyekeza le Migomo yoMsebenzi. Izinguquko ezibalulekile zizokwaziswa ngohlelo lokusebenza noma nge-imeyili izinsuku okungenani eziyi-14 ngaphambi kokuba ziqale ukusebenza, futhi uMsebenzi angahoxa ngaphambi kokuba ziqale ukusebenza ngokukhubaza i-akhawunti yoMsebenzi. Ukuqhubeka nokusebenzisa i-Sizoro ngemva kosuku lokuqala kungukwamukela imigomo ebuyekeziwe. 16. Umthetho obusayo nezingxabano Le Migomo yoMsebenzi ibuswa imithetho yoMbuso WaseNingizimu Afrika. UMsebenzi ne-Sizoro bazoqala ngokuzama ukuxazulula izikhalo nge-Sizoro Support (bheka iNqubomgomo Yokwesekwa kanye neNqubomgomo Yezingxabano). Lapho ingxabano iphathelene nokuvikela abathengi ngaphansi koMthetho Wokuvikela Abathengi 68 wezi-2008, uMsebenzi angadlulisa udaba ku-National Consumer Commission noma i-National Consumer Tribunal. Izinkantolo zaseNingizimu Afrika zinegunya phezu kwanoma yiyiphi ingxabano engaxazululekile. 17. Ukuthintana Ukwesekwa: support@sizoro.com. Izicelo zobumfihlo nedatha: support@sizoro.com. Umqhubi: Sizoro, eNingizimu Afrika.
