Inguqulo 2.0.1. Iqala ukusebenza ngomhla zingu-30 Meyi 2026. Ngoba ikhadi lakho livunyelwe ("authorised") kodwa alikhokhwa kuze kube umsebenzi uphelile, imiphumela eminingi yokukhansela iphathwa ngokukhulula i-authorisation hold esikhundleni sokucubungula ukubuyiselwa imali. Lapho kusebenza ukukhokhwa kwengxenye (ukunxephezelwa koMsebenzi ngenxa yokukhansela koMqashi okuhambele kakhulu), kuthathwa kuphela inani lokunxephezelwa kuyi-authorisation; ingxenye eseleyo ye-authorisation ikhululwa yibhange loMqashi phakathi kwezinsuku ezinhlanu kuya kweziyishumi zebhizinisi laseNingizimu Afrika. I-Sizoro ayikaze ithole ingxenye ekhululiwe — iya ngokuqondile kusuka ku-authorisation hold ibuyele ku-balance etholakalayo yoMqashi. 1. Umqashi ukhansela okungenani amahora angu-24 ngaphambi kokuqala (Tier 1) I-authorisation hold yekhadi iyakhululwa. UMqashi akakaze akhokhe. UMsebenzi akatholi inkokhelo yebhukhingi futhi akukho sexwayiso esirekhodiwe. 2. Umqashi ukhansela phakathi kwamahora angu-12 no-24 ngaphambi kokuqala (Tier 2) Ikhadi likhokhiswa u-25% wenani lomsebenzi njengokunxephezelwa koMsebenzi. Ingxenye eseleyo ye-authorisation ikhululwa yibhange loMqashi phakathi kwezinsuku ezinhlanu kuya kweziyishumi zebhizinisi laseNingizimu Afrika. U-25% othathiwe udlulisela u-100% e-Paystack subaccount yoMsebenzi — i-Sizoro ayithathi khomishini enanini lokunxephezelwa. 3. Umqashi ukhansela phakathi kwamahora angu-4 no-12 ngaphambi kokuqala (Tier 3) Ikhadi likhokhiswa u-50% wenani lomsebenzi njengokunxephezelwa koMsebenzi. Ingxenye eseleyo ye-authorisation ikhululwa yibhange loMqashi phakathi kwezinsuku ezinhlanu kuya kweziyishumi zebhizinisi laseNingizimu Afrika. U-50% othathiwe udlulisela u-100% e-Paystack subaccount yoMsebenzi — i-Sizoro ayithathi khomishini enanini lokunxephezelwa. 4. Umqashi ukhansela ngaphansi kwamahora angu-4 ngaphambi kokuqala (Tier 4) Ikhadi likhokhiswa u-75% wenani lomsebenzi njengokunxephezelwa koMsebenzi. Ingxenye eseleyo ye-authorisation ikhululwa yibhange loMqashi phakathi kwezinsuku ezinhlanu kuya kweziyishumi zebhizinisi laseNingizimu Afrika. U-75% othathiwe udlulisela u-100% e-Paystack subaccount yoMsebenzi — i-Sizoro ayithathi khomishini enanini lokunxephezelwa. 5. Umqashi ukhansela ngemva kokuba uMsebenzi efikile noma umsebenzi usuqalile (Tier 5) Lokhu kuvula ingxabano yokubuyekezwa kwabaphathi. I-authorisation yekhadi iyaphila (ikhululwa kabusha ku-T-24h ngaphambi kokuqala kwebhukhingi uma kudingeka) ngesikhathi umlawuli ebuyekeza ubufakazi futhi enquma ngokunxephezelwa koMsebenzi. UMsebenzi-ke unamahora angu-24 okufaka isikhalo ("appeal") esinqumweni somlawuli ngaphambi kokuba siqale ukusebenza. Ngemva kokuvalwa kwefasitela lesikhalo, isixazululo somlawuli sigijima ku-authorisation yekhadi ekhona — kungaba i-capture ephelele nokuhlukaniswa okuzenzakalelayo, i-capture eyingxenye yokunxephezelwa koMsebenzi nengxenye eseleyo ikhululwa yibhange loMqashi, noma ukubuyisela ("void") kwe-authorisation kuya ngalokho okutholwe ngumlawuli. Bheka iNqubomgomo Yezingxabano ukuze uthole indlela ephelele yokubeka isikhalo. 6. UMsebenzi ukhansela okungenani amahora angu-24 ngaphambi kokuqala (Tier 6) I-authorisation hold yekhadi iyakhululwa. UMqashi akakaze akhokhe. Akukho sexwayiso esirekhodiwe. 7. UMsebenzi ukhansela phakathi kwamahora angu-12 no-24 ngaphambi kokuqala (Tier 7) I-authorisation hold yekhadi iyakhululwa. UMqashi akakaze akhokhe. Kurekhodwa isexwayiso esincane sokukhansela koMsebenzi. 8. UMsebenzi ukhansela ngaphansi kwamahora angu-12 ngaphambi kokuqala noma akafiki (Tier 8) I-authorisation hold yekhadi iyakhululwa. UMqashi akakaze akhokhe. Kurekhodwa isexwayiso esikhulu sokukhansela koMsebenzi. Amasexwayiso amakhulu okukhansela amathathu phakathi kwanoma yiziphi izinsuku ezingama-90 ezigijimayo amisa uMsebenzi kulindelwe ukubuyekezwa. 9. Ukugunyazwa komlawuli ngenxa ye-force-majeure (Tier 9) I-authorisation yekhadi yenziwa "void" ukuze uMqashi engakaze akhokhe futhi abuyiselwe ngokugcwele kunoma yiliphi inani eseligciniwe. UMsebenzi akatholi nkokhelo yokubhukha, futhi i-Sizoro ayikhokheli ukunxephezelwa koMsebenzi — ayikho imali ehambayo ku-Paystack ngalokhu kubhukha. Asikho isexwayiso sokukhansela esirekhodwayo ngokukhanselwa kwe-force-majeure. UMsebenzi olahlekelwe yimali ngenxa yesimo esiphuthumayo sangempela angaphikisa noma yisiphi isexwayiso esihlobene ngenqubo yokuphikisa isexwayiso; umlawuli ubuyekeza isikhalazo futhi angasisusa isexwayiso. Le ndlela igcinelwe izimo eziphuthumayo zangempela (zezempilo, isimo sezulu esibi, ukungasebenzi kwezokuthutha, izigameko zokuphepha, iphutha lepulatifomu). Ukugunyazwa kurekhodwa ngobunikazi bomlawuli, isitembu sesikhathi, nobufakazi obusekelayo. 10. Amarekhodi nesikhathi Amarekhodi okukhansela, izizathu, amanani okuthatha ("capture"), izinkomba ze-Paystack capture ne-void, izinkomba ze-subaccount, amanani okunxephezelwa koMsebenzi, amarekhodi esexwayiso, nezenzo zabaphathi agcinwa ngenhloso yokwesekwa, ukuhlolwa, intela, nezingxabano okungenani iminyaka eyisikhombisa (7) ukusekela i-SARS, FICA, ne-POPIA. Lapho ukubuyiselwa imali kucutshungulwa (esikhundleni sokukhululwa kwe-authorisation okuvame kakhulu), i-Paystack ngokuvamile ihlanganisela emuva ekhadini lokuqala phakathi kwezinsuku ezinhlanu (5) kuya kweziyishumi (10) zebhizinisi laseNingizimu Afrika, kuya ngebhange elikhipha nenethiwekhi yekhadi.